Your Personal Advisor
Jözsef Benkö
email: jozsef.benko@campi.cz
Relevant Services
Sales management system
Activity management system
Sales tools
Coaching
Training
HR support
Motivation system
Solution Guide
Energy Distribution
Specifications of the Energy Distribution Sector
The sales process in the field of energy distribution is very uneven. Simply said, nine months of a year are devoted to customer care, and only the last quarter is focused on the sales themselves. This creates more pressure on the management and creates questions about the first three quarters scheduling.
An effective tuning of the customer service system can create opportunities for sales of non-energy related products, thus creating a balance between customer service and sales.
Campi offers the following services in the field of energy distribution:
- Clientele segmentation according to amount of distribution and importance
- Customer service process
- Contracts processing
- Sales management system and customer service
- Shifting technical staff towards customer service
- Training and coaching
- Activities management system