Your Personal Advisor
Jözsef Benkö
email: jozsef.benko@campi.cz
Relevant Services
Sales management system
Activity management system
Coaching
Training
Motivation system
Cross-sell management
Solution Guide
Telecommunications
Specifications of Telecommunication Sector
A significant part of the sales within telecommunication companies takes part in call centers. Unfortunately, call centers often lack qualified staff, with appropriate sales skills.
Therefore it is very important for telecommunication companies to develop a precise schedule of activities in call centers, especially the sales management system and sales activities system. The activities need to include cooperation with the development of new products and product bundles, and their effective transformation for sales via telephone.
Campi offers the following services in telecommunication:
- Clientele segmentation
- Call center and active sales of telecommunication services
- Call center routine organization
- Daily activities of operators
- Practical managerial tools of call center supervisors
- Sales activities of call centers
- Activities management system